About Queueing System
What happens when I 'Sign-In' ?
Once you have 'signed in'
your ticket will be added to the Queue and your name will become
visible on the Liveboard
observable within the store, keep this number in mind as when this
number is called: the Liveboard will flash (your Full Name In Green)
and you can then make your way to the service desk.
Why do I have to Sign-In or Sign-Up now?
A: Communica took the
decision to install a smart queueing system for two simple
reasons, we realised that we have limited resources to allocate to
the retail store and high demand for service, secondly we wanted
to learn a little more about how we serve you, our busiest times and
days so that we can allocate those resources accordingly and
streamline our delivery to you, our customer.
from simply spitting out a ticket number and calling your number,
our new system can help us track and follow up, inquiries and
visits to our store which will help us order your frequently
requested items more appropriately.
I am just browsing,
do I still need a ticket?
If you are just browsing/
visiting the store or you are purchasing something from the store
floor AND not requiring assistance from floor personnel then
you do not need a ticket.
If you are inquiring or
purchasing about items that are not on our shop floor or are special
order thereby warranting the assistance of our floor service
personnel you will need a ticket to be assisted.
What benefits does the Queueing System offer me?
A: The following benefits:
1) You are now able to
enter the queue before you get there! Simply visit:
Counting the number of visits means we are able to reward or offer
discounts to frequent visitors.
3) No more standing in a
Queue, feel free to browse around on the store until your number is
or take a load off your feet and take a seat in our
Google' vs 'Sign-Up With Q4U' ?
When you use the 'Sign-In
With Google' feature, we will fetch your Full Name and your email
address from your account, NO OTHER PERSONAL INFORMATION IS STORED,
our Google Sign-In follows an opted-out-first policy so we will not
send you any promotional communications, you will be sent a
confirmation email that you have signed-in to Q4U and instruction on
how to disconnect your account, add more information, opt-in for
promotions, at your own discretion.
When you use Q4U's
built-in Sign-Up, Only your Full
Name, a Username
Any addition information you wish to supply is completely at your
own discretion, if you supply an email address (this is recommended)
you can check/ uncheck to opt-in/out of promotional
For more information about the use
of information, please visit: