Communica (Pty) LtdPrivacy Notice
The purpose of this Privacy Notice is to set out how, why and when Communica (Pty) Ltd uses your Personal Information so as to comply with the Protection of Personal Information Act 4 of 2013 (“POPI”).
It is important that you read this Privacy Notice together with our other terms and conditions, privacy notices or policies we may provide from time to time when we collect or use your Personal Information.
Communica (Pty) Ltd collects personal information from you when you provide it directly to us, or through the use of our website. Communica is committed to safeguard your privacy, and will not use your personal information for any purpose (other than as stated below) without your express consent. We will not use or disclose your personal information to third parties without your consent, unless the use or disclosure is:
Who we are:
Communica (Pty) Ltd was established in 1977, employing with four people in Pretoria West. From these humble beginnings as your friendly corner hobby store the company has grown to one of Southern Africa’s largest independent distributors. Headquartered in Samrand with branches in Pretoria City and Cape Town, a sub-distributor network throughout the country and subsidiary companies in consumer and industrial sectors, Communica now employs 135 people.
At Communica, sales are done at three levels: Retail Sales - We still maintain retail outlets where no minimum quantities apply and service hobbyists, students, technicians, design engineers etc. These are manned by a team of counter sales personnel and supported by product specialists. Telesales - This department services all small to medium OEMs, contract manufacturer and end user accounts who purchase larger volumes. Orders are entered by sales persons directly for onward processing and delivery. These departments are serviced by a total sales team of 14 at all branches. The field sales team undertake daily customer visits to all our medium and corporate OEMs and support design engineers and purchasing personnel with their requirements. This team supports customers from sampling and prototyping through to final production.
To become the first choice internationally recognized vendor of a broad range of electronic components and equipment. We dedicate ourselves to keeping abreast of the ever-changing technologies and introduce the finest of these to our clients.
In the very best tradition of professionalism and excellence, we commit ourselves to support specific needs of our clients in providing the right of the products, to strive for client satisfaction and quality excellence, to perfect value-added and comprehensive after-sale services, to anticipate and meet new challenges, and to improve ourselves continuously.
The type of personal information we collect: Clients and Suppliers
We currently collect and process the following information:
How we get the personal information and what we use it for:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We may share this information with:
When will we process your personal information:
In terms of the Protection of Personal Information Act (POPIA), the justification ground which we base our processing on consist out of the following:
How we store your personal information:
Your information is securely stored at our premises and on the Cloud
We keep your information according to our data retention policy. We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period
Direct Marketing and Opting Out
We will only send you direct marketing communications where you have subscribed to our newsletter and consented to us sending you direct marketing or otherwise in compliance with POPI, for example if you are our customer.
Each time you receive such a communication from us, you can opt out of receiving future marketing communications from us by clicking the unsubscribe link in the footer of our emails or by contacting us at firstname.lastname@example.org.
E-mail or newsletter subscriptions: Our marketing emails to you may use pixel tags, web beacons, and/or HTML-formatted email messages that track and report back to us the actions recipients take in response to our emails (e.g., whether a message has been opened, read, or deleted).
Website or social media activity: We may, through various tools and technologies, collect information about you when you follow, post comments on, or otherwise interact with us on www.communica.co.za or our social media channels.
Your data protection rights:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Name: Communica (Pty) Ltd
Address: P O Box 2750, The Reeds, 0158, South Africa
Phone Number: +27 (012) 657 3500
How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com.
You can also complain to the Information Regulator if you are unhappy with how we have used your Information.
Their contact details are as follows:
The Information Regulator (South Africa)
33 Hoofd Street
Forum III, 3rd Floor Braampark
P.O Box 31533
Braamfontein, Johannesburg, 2017
Complaints email: POPIAcomplaints.IR@justice.gov.za